Effective Date: 6th Feb, 2025.

Welcome to Crystadent! These Terms and Conditions govern your use of our website and services. By accessing our website or availing of our dental services, you agree to comply with these terms. Please read them carefully.

1. General Terms

• Crystadent is a dental clinic located at: 📍 4th Floor, Sai Vaishnavi Residency, above TVS showroom, Pipeline Road, Puppalaguda, Hyderabad, Telangana 500089
• These terms apply to all visitors, patients, and users of our website and services.

2. Appointments & Consultations

• Appointments can be booked online, via phone, or in person.
• Patients must provide accurate contact details for confirmation and reminders.
• Late arrivals may result in rescheduling or cancellation at the clinic’s discretion.
• Emergency cases will be prioritized, and scheduled appointments may be adjusted accordingly.

3. Treatment & Payment Policies

• All treatments are provided based on a dental evaluation by our experts.
• Treatment plans may change based on diagnosis, and patients will be informed beforehand.
• Payments must be made at the time of service. We accept cash, credit/debit cards, and digital payments.
• Any advance payments for treatments or procedures are non-refundable unless canceled 48 hours in advance.

4. Cancellation & Refund Policy

• Appointment cancellations should be informed at least 24 hours in advance.
• Failure to cancel or reschedule in time may result in a cancellation fee.
• Refunds for prepaid services will be considered only under exceptional circumstances.

5. Medical Disclaimer

• Crystadent provides professional dental care, but results may vary based on individual conditions.
• Treatment recommendations are based on a thorough evaluation by our specialists.
• We do not guarantee specific outcomes and are not responsible for complications arising due to non-compliance with aftercare instructions.

6. Privacy & Data Protection

• Your personal and medical information is handled as per our Privacy Policy.
• We ensure strict confidentiality and do not share patient information with third parties unless legally required.

7. Website Use & Intellectual Property

• The Crystadent website (www.crystadent.in) is intended for informational purposes only.
• All content, logos, and materials on our website are owned by Crystadent and cannot be copied, reproduced, or distributed without permission.

8. Liability & Disclaimers

• Crystadent is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
• We reserve the right to refuse service to anyone violating our policies or behaving inappropriately.

9. Changes to Terms

• Crystadent reserves the right to modify these terms at any time. Updates will be posted on our website.

10. Contact Information

For any questions or concerns regarding these terms, please contact us:
📍 Crystadent – Puppalaguda, Manikonda, Hyderabad
📞 +91-7672020267
🌐 www.crystadent.in

By using our website or availing of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.